Archives for December 2011

Wishing you a safe and peaceful Christmas and New Year

As this year draws to a close, we would like to wish our global Emergency 2.0 Wiki community a safe and peaceful Christmas and New Year.

It has been a momentous year, which began with the unprecedented disasters that swept our globe and ended with the launch of the Emergency 2.0 Wiki – a free global resource for using social media in emergencies.

And today, we are thrilled to announce that we officially became a not for profit company, Emergency 2.0 Wiki Ltd, just in time for Christmas!

We are very grateful to Joanne Redburn (NFP Lawyers and formerly of Hynes Lawyers) and Michael Boughey (Hynes Lawyers) for all their hard work in making this happen.

Our three founding directors are David Eade, Co-founder and Coordinator, Government 2.0 in Queensland Community of Practice (CoP that initiated the Wiki), Denver Gibson, Wiki Working Group Member and Business Development Manager at Mammoth Media, our technology and web hosting partners, and myself (Eileen Culleton), Project Leader and now proud CEO (albeit in a voluntary capacity)!

We would like to take the opportunity to thank each and every one of you for helping to make the vision of creating an Emergency 2.0 Wiki – a free global resource for using social media and new technologies in emergencies – a reality in 2011.

Now we look forward to working together to making our vision – of building resilient communities empowered with the knowledge to use social media in emergencies – a reality in 2012.

With warmest wishes and lots of cheer,


Eileen Culleton

Founder and CEO (Voluntary role)

ps. the launch of the Wiki is now on YouTube… thanks to JPL Media and GigTV

Emergency 2.0 Wiki launches to the world

Media Release reprinted here:

Brisbane, Australia – A new, free global resource for using social media in emergencies was launched today in time for the Southern Hemisphere Summer season of floods, cyclones and bushfires and the Northern Hemisphere winter season of snow storms and blizzards.

The Emergency 2.0 Wiki will act as a global hub for all sectors of the community to access information and links to resources for using social media and new technology in emergencies.

Speaking at a Gov2.0 QLD event at Microsoft Brisbane, celebrating gov2.0 initiatives in the state, Founder and Project leader Eileen Culleton said the vision of the Emergency 2.0 Wiki was to build resilience by empowering communities with the knowledge to use social media and networks in emergencies.

“We’ve witnessed from the unprecedented disasters that swept our globe this year that information saves lives and in an emergency every second counts,” Eileen Culleton said.

“Thanks to the instant, amplifying power of social media and our networks, we can all play a role in saving our own lives and the lives of others. The key is knowing how,” she said.

“The Emergency 2.0 Wiki provides the ‘know how’ and it’s formatted for mobile phones. So wherever you are, if you have internet access, you can quickly find tips on sourcing local real time emergency information, how to share that information with others, and how to contact emergency agencies via social media.

“You can also link to emergency smartphone apps that could save your life.”

The Wiki also provides practical guidelines to assist the emergency sector, government, community and business to use social networks, crowdsourcing and crisis mapping for emergency management and business continuity planning.

Contributors from many countries and industry sectors are involved in the Emergency 2.0 Wiki initiative. Reference group members include:

“We are all very happy to contribute to a global effort with the potential to help people all
over the planet. Social networks and digital technologies are force multipliers
that enhance our collective ability to respond to disasters.”

The guidelines cover a wide variety of topics, including:

  • Establishing  social media channels
  • Crisis communications
  • Business continuity
  • Employee engagement
  • Risk and mitigation checklists
  • Policies and Procedures

The Emergency 2.0bWiki is a free global resource available to all through the ongoing input of
professionals from across all industry sectors.

This new collaborative model aims to facilitate global sharing and advancing knowledge on utilising web2.0 and social media in emergency management.

It is a voluntary initiative of the Gov 2.0 QLD Community of Practice. Its impetus was to leverage the learnings from the use of social media during the devastating floods and Cyclone Yasi that swept across Queensland early in 2011.

For more information, visit


PS Massive congratulations to everyone who helped turn the vision into a reality… the Wiki Working Group, the Reference Groups, our technology and web hosting partners Mammoth Media, Hynes Lawyers providing pro bono legal support… and to the hundreds of people globally who tweeted, blogged, sent in their tips, articles, apps, case studies, reports and guidelines and contributed content. This is your wiki! Please spread the word and keep contributing content to sustain this valuable resource that will help our communities to become more resilient, and help save lives!

Eileen Culleton, Project Leader (voluntary)

PPS. We will also upload the launch on YouTube (having some technical hitches)

One week till launch… and the countdown for content is on!

In a week today (on Thursday 8 December) the Emergency 2.0 Wiki will officially launch to the world, so the countdown for content is on…

To be ready for the public launch, the Wiki needs your help… your links… and help to upload content we’ve gathered… so we can create a valuable global resource, for the public, the emergency management community, government, schools and business.

Help with posting guidelines content onto the Wiki:

Thanks to the Canadian community via Partnerships Towards Safer Communities (PTSC Online) and our Belgium community via Kortom with their guidelines ‘hot off the press’,  we now have some excellent resources to refer to in writing the Wiki guidelines.

Content covered includes:

  • Policies and Procedures
  • Risk and Mitigation checklists
  • Establishing social media channels
  • Integration with Crisis Communications and Business Continuity Plans
  • Integration with other channels
  • Integration with other agencies
  • Crisis Team training

To help out please contact Reference Group members Patrice Cloutier and Philippe Borremans who are leading the uploading of these guidelines.

Help with posting links for the global directory – for your country, your state and your town

Help with posting emergency smartphone apps links

Thanks to generous sharing of John McCubbin of his Delicious library of emergency smartphone app links, we have access to a great resource. But we need your help to categorise the content and post the links to our global Smartphone_Apps directory.

For more info on how to help, please visit our How to Help page. To edit the Wiki you need to register first via the Emergency 2.0 Wiki LinkedIn Group, then send an email to

Together, we can do it!

Thank you,


Eileen Culleton, Emergency 2.0 Wiki Project Leader (Voluntary)

PS together we can create a global resource that will help save lives…