Emergency 2.0 Wiki launches to the world


Media Release reprinted here:

Brisbane, Australia – A new, free global resource for using social media in emergencies was launched today in time for the Southern Hemisphere Summer season of floods, cyclones and bushfires and the Northern Hemisphere winter season of snow storms and blizzards.

The Emergency 2.0 Wiki will act as a global hub for all sectors of the community to access information and links to resources for using social media and new technology in emergencies.

Speaking at a Gov2.0 QLD event at Microsoft Brisbane, celebrating gov2.0 initiatives in the state, Founder and Project leader Eileen Culleton said the vision of the Emergency 2.0 Wiki was to build resilience by empowering communities with the knowledge to use social media and networks in emergencies.

“We’ve witnessed from the unprecedented disasters that swept our globe this year that information saves lives and in an emergency every second counts,” Eileen Culleton said.

“Thanks to the instant, amplifying power of social media and our networks, we can all play a role in saving our own lives and the lives of others. The key is knowing how,” she said.

“The Emergency 2.0 Wiki provides the ‘know how’ and it’s formatted for mobile phones. So wherever you are, if you have internet access, you can quickly find tips on sourcing local real time emergency information, how to share that information with others, and how to contact emergency agencies via social media.

“You can also link to emergency smartphone apps that could save your life.”

The Wiki also provides practical guidelines to assist the emergency sector, government, community and business to use social networks, crowdsourcing and crisis mapping for emergency management and business continuity planning.

Contributors from many countries and industry sectors are involved in the Emergency 2.0 Wiki initiative. Reference group members include:

“We are all very happy to contribute to a global effort with the potential to help people all
over the planet. Social networks and digital technologies are force multipliers
that enhance our collective ability to respond to disasters.”

The guidelines cover a wide variety of topics, including:

  • Establishing  social media channels
  • Crisis communications
  • Business continuity
  • Employee engagement
  • Risk and mitigation checklists
  • Policies and Procedures

The Emergency 2.0bWiki is a free global resource available to all through the ongoing input of
professionals from across all industry sectors.

This new collaborative model aims to facilitate global sharing and advancing knowledge on utilising web2.0 and social media in emergency management.

It is a voluntary initiative of the Gov 2.0 QLD Community of Practice. Its impetus was to leverage the learnings from the use of social media during the devastating floods and Cyclone Yasi that swept across Queensland early in 2011.

For more information, visit http://emergency20wiki.org/wiki


PS Massive congratulations to everyone who helped turn the vision into a reality… the Wiki Working Group, the Reference Groups, our technology and web hosting partners Mammoth Media, Hynes Lawyers providing pro bono legal support… and to the hundreds of people globally who tweeted, blogged, sent in their tips, articles, apps, case studies, reports and guidelines and contributed content. This is your wiki! Please spread the word and keep contributing content to sustain this valuable resource that will help our communities to become more resilient, and help save lives!

Eileen Culleton, Project Leader (voluntary)

PPS. We will also upload the launch on YouTube (having some technical hitches)


  1. ¡Congratulations!

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