Users who sign up for an agency’s Twitter alerts will receive emergency messages directly to their mobile phone via a text message, push notification or highlighted Tweet.
The ability to issue Twitter Alerts via this service is available free to local, national and international institutions that provide critical information to the general public such as:
- Law enforcement and public safety agencies
- Emergency management agencies
- City and municipal governments as well as their agencies and representatives
- County and regional agencies, providing services to cities and municipalities
- And select state, federal and national agencies and NGOs.
Agencies need to first apply (and update their security) and once approved they will then have the Alerts feature displayed on their Twitter profile which followers can click to sign up as indicated below:
Agencies will also receive a custom url to promote to their constituents to signup eg https://twitter.com/fema/alerts. This is critical as followers will not automatically receive Twitter Alerts – they must sign up for the service. The agency will have the Alert function available to them when they are signed in to Twitter, which they can then activate in times of emergency for specific tweets. The service also operates from mobile devices.
So far participating agencies have signed up from the United States, Japan and Korea. Global nonprofits include the UN Office for the Coordination of Humanitarian Affairs and World Health Organization.
We have added this information to the Emergency 2.0 Wiki in our Tips for the Public and also our Guidelines for Emergency Agencies, Government, Community Agencies, Schools and Business section on Establishing Social Media Channels.
We also plan to add the participating agencies to our Emergency 2.0 Wiki global directory and are calling for volunteers to help add the content and keep it updated. If you are interested in helping please contact us.
Please help spread the word about Twitter Alerts to accelerate global takeup of this vital lifesaving service.
Eileen Culleton, Founder & CEO (Voluntary)
- Twitter Launches Alerts to Keep you Updated During Emergencies (abcnews.go.com)
- Twitter Launches Emergency Alerts (theaustralian.com)
- Twitter Introduces Emergency Alerts (blog.marginmedia.com.au)