Read Ahead: #SMEMau Australian Disasters Twitterchat Info 2014 May 8, 1900 to 2030 US EDT / May 9, 2014 0900 to 1030 AUS AET

Adjust for your time zone here: 90 minutes

This week, Virtual Operations Support Group will facilitate a discussion on the role of social media in the management of Australian emergencies and disasters. The first #SMEMau Special #SMEMchat event on Australian Bushfires, was hosted by VOSG in Jan 2013. Since then, the importance of new technology to manage all aspects of emergency and disaster communications most effectively has been a daily reminder. Latest hot topics include #VOST, Virtual EOCs (Emergency Operations Centres), Twitter Alerts, Digital Humanitarian Support and more, including the use of Partners tasked to help manage situational awareness and public engagement in complex environments. As this social convergence is taking place, what exactly is the role of new technology in Australia, how it developing and what are the challenges?

Join us on the #SMEMau tag as we explore the issues.

10 Questions (subject to change)

  1. How has the use of social media in emergency management in Australia changed in the past year?
  2. Social media lends itself well to community recovery. How can we encourage its use to enable people to help each other?
  3. Many people reach out for help with pets/livestock.  How does social media assist in the management of animals during disasters?
  4. Emergency hashtags are an often-overlooked component of a communication strategy. Is your organization prepared with an emergency hashtag strategy?
  5. Do you use infographics to communicate with the public?
  6. Do you use press releases and infographics during your activations to inform the press/ public?
  7. What social media tools do you provide the public to help them prepare for disasters?
  8. Do you engage digital volunteers during a disaster? If so who?
  9. What social media tools do you promote to help the public help themselves and each other in the recovery phase?
  10. Hot topics: UAV use, Twitter Alerts, Project Self-Serve and more.

Additional questions? You can submit those in advance here:

Further Information and useful AU Resources

The Australian Emergency Management Knowledge Hub provides research, resources and news relevant to Australian emergency management and includes statistics and information, photos, video and media about past disaster events.


The Tasmanian Government accepted 72 recommendations and approved-in-principle the remaining 31 recommendations; further consultation will decide how they are to be implemented. Of the 103 recommendations, 31 have been prioritised for immediate implementation and, where possible will be implemented before the end of 2013.

  • Recommendation #71: That Tasmania Fire Service and Tasmania Police review their use of modern forms of communication with the community,  including social media, and commit resources to fully use this capability where appropriate.
  • Recommendations #43: That emergency management plans specifically include processes for effectively engaging with local communities and using community resources, including volunteers.

Goals and Objectives (Click for complete information)

Q&A Format

Questions will be posted by @VOST1 using the convention Q1, Q2 etc. Since multiple conversations may be happening simultaneously, please preface your answer with A1, A2 etc. Answers can be given in real time or at a more convenient time and archives will be posted after the event.

With Thanks to Our Partners

emergency2.0wiki_logo_colour_lowres (2)
Project EPIC








VSOG #SMEMau Event Committee

Moderator: @VOST1 Facilitators: Joanna Lane @joannalane, Robert Dunne @Academy911, Daniel Eshuis @deshuis, Brad Lemon @tyabblemons, Caroline Milligan @Caz_Milligan, Eileen Culleton @eileenculleton, Nathan Hunerwadel, Cédric Moro @MORO_CEDRIC, Lise St. Denise

Photo Credits:

tags: #SMEMau, #em2au

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