Wiki to present at global disaster forum

IDRC Davos 2014Exiting News! The Wiki has been accepted to present at the 5th International Disaster and Risk Conference (#IDRC2014) in Davos Switzerland 24-28 August. This conference is organised by the Global Risk Forum in cooperation with the United Nations Office for Disaster Reduction (UNISDR) and is the largest world gathering of key players in this field.

IDRC Davos 2014 attempts to find solutions to today’s challenges by managing risks, reducing disasters and adapting to climate change.

Our topic will be “The importance of a whole of community approach to using social media for disaster resilience and how the Emergency 2.0 Wiki can help.”

We believe that together we can help create a world where communities use social media to save not only their own lives in a disaster, but also the lives of others. A world where:

  • Emergency services use social media to issue alerts and warnings to save lives
  • Emergency agencies engage with the community as partners
  • The community is prepared, including people with a disability
  • Digital volunteers from across the globe provide ‘information aid’ during and after disasters
  • The community reaches out to help the community

We believe this involves educating and empowering all sectors of the community: emergency services, the government, NGOs, community groups, faith based groups, schools, hospitals, business, media and citizens to understand that they can all play a role in using social media to prepare for, respond to and recover from disasters.

emergency2.0wiki_logo_colour_lowres (2)We will be sharing best practice examples from around the world and showcasing how the Emergency 2.0 Wiki, a free global resource for using social media and new technologies in disasters, can help.

The Wiki serves as in information hub providing tips, guides, mobile apps, mapping tools, videos and an international directory of emergency services on social media. It has tips for citizens to help themselves and help others, an accessibility toolkit for people with disabilities and guidelines for emergency services, government, community groups and NGOs, schools, hospitals and business.

Emergency 2.0 Wiki Twitter mosaic

Emergency 2.0 Wiki Twitter mosaic

Sponsorship Opportunity

We are offering the opportunity to sponsor the Emergency 2.0 Wiki’s presentation at #IDRC2014 and receive increased brand profile through a global social media campaign.

The three phase social media campaign (pre, during and post conference) will promote our participation, raise awareness of our key presentation messages and publicly recognise and thank our sponsors. We will utilise this blog, Twitter (@emergency20wiki), Google+, Emergency 2.0 LinkedIn Group, YouTube and Facebook (coming soon).

Sponsor logos will feature on the presentation which will be posted after the conference on the Wiki, the IDRC website and this blog.

Eileen Culleton presenting at Social Media In Times of Crisis Symposium 2014. Photographer Fiona Muirhead

Emergency 2.0 Wiki Founder & CEO Eileen Culleton presenting at Social Media In Times of Crisis National Symposium.

Conference Attendees

Over 1000 participants from 100 countries will be attending #IDRC2014. These include UN agents such as UNISDR and UNSESCO, NGOs, international organisations, private sector, risk management experts, practitioners, scientists, academic sector, key players from civil society and the media. The global social media spotlight will also be on the conference via the hashtag #IDRC2014.

If you are interested in sponsorship please contact me on

We are excited to have this opportunity to showcase the Emergency 2.0 Wiki on the world stage and make strategic contacts to form alliances with international bodies. It’s also a powerful opportunity to influence world policy: the outcomes will be presented at the UN World Conference WCDRR in Sendai Japan in March 2015 and aim to influence the post 2015 agenda such as the Post 2015 Framework for Disaster Risk Reduction (HFA2), the Sustainable Development Goals (SDGs) or the successor of the Kyoto Protocol.

We look forward to sharing our message on the global stage and helping countries better utilise social media to build disaster resilience.

Eileen Culleton, Founder & CEO (Voluntary role)
P.S. Together we can make our world safer… Thank You!
Image Credit: Social Media in Times of Crisis National Symposium, Eidos Institute Facebook. Photographer Fiona Muirhead.

#SMEMau Australian Disasters – 2nd Annual #SMEMchat Special Event

Guest Post by: Joanna Lane, Virtual Operations Support Group (VOSG)

Open Invitation

Injured wombat and kangaroo


On Twitter, event hashtag: #SMEMau

For those new to twitter, follow the discussion at or search for the #SMEMau hashtag


Friday 9th May 2014 – 0900 to 1030 Australia AET

Thursday 8th May 2014 – 1900 to 2030 US EDT

For other time zones:

The purpose of the #SMEMau Special Event is to create an open learning forum about the role of Social Media in Emergency Management in Australia and to assist Australia to become a more proactive, disaster resilient country. Challenges in Emergency Management (AU) include:

  • Incorporating social media into catastrophic and large-scale events
  • Maintaining situational awareness in complex environments
  • Coordinated operations and integrated doctrine
  • Exploring models (such as VOST) to surge capability and capacity
  • Exploring partnerships with NGO & private sector

Map Jan 2014 BOMParticipants are invited to share lessons learned, accomplishments and new initiatives in the context of all incidents including recent wildfire, cyclone, tsunami and other severe weather events, from across Australia and beyond.

  • To provide clarification of the effectiveness of social media in disasters and its contribution to relief across the full spectrum of preparedness, response, and recovery mission efforts.
  • To provide participants direct insight from practitioners “directly engaged on the ground” in Australia as to how and when Social Media is being employed in their efforts.
  • To provide participants a forum to ask questions and offer comments or solicit additional feedback in real time based on their understanding of how Social Media is being implemented.
  • To identify best practices and share lessons learned in the use of Social Media in a regional or nationally significant catastrophic event.
  • To demonstrate the use of real-time Twitter search to find disaster traffic, as proposed by Project Self-Serve.

10415767646_15928ae175_bAt the conclusion of this #SMEMau Special Event participants will gain new insight into the utility of Social Media in Emergency Management and understand how and when it can be most effectively utilized based on a real world event. New techniques, learned over the last 12 months, will be shared.

Participants will better understand the barriers and challenges to the effective use of Social Media and how; or if those obstacles can be successfully overcome while simultaneously managing a regional or nationally significant catastrophic event.

Based on the insight and knowledge gained through engaging in this #SMEMau Special Event, participants will be better prepared to plan and execute a Social Media Emergency Management Strategy and Plan in their local areas for disasters which they are directly impacted by or responsible for.

Participants will recognize the benefit and value of #SMEMau as a premier source of information, knowledge, and insight into the emerging and evolving field of Social Media in Emergency Management, and will return often to both participate and contribute, and expand the base of participation by inviting those in their own networks to become involved and participate as well.

Who Should Attend

13782083785_530c785cec_bAnyone curious about or engaged in social media for emergency management in all phases of emergency and disaster, including:

  • emergency managers
  • public information officers
  • media journalists and bloggers
  • SMEM and VOST practitioners, consultants and trainers
  • social media operators
  • health professionals and hospital crisis managers
  • media liaison staff
  • councils / shires
  • animal welfare agencies
  • elected officials from VIC / NSW / QLD / TAS / SA / WA / NT / ACT
  • non-government organisations
  • digital volunteers
  • technology partners

Please use this form to submit questions in advance:

Further Reading

Links to what we did last year. 2013 #SMEMau Australia Bushfires Complete Archives: 2013 Storify:

vosglogo-120hVOSG 2014 Event Committee: Joanna Lane, Robert Dunne, Brad Lemon, Daniel Eshuis, Eileen Culleton, Caroline Milligan, Cedric Moro, Nathan Hunerwadel, Lise St. Denis

Please join us!

Photo Credits

Injured wombat and kangaroo joeys rescued from the Riddles Creek fire convalesce at Pastoria East Wildlife shelter. Picture: Rob Leeson Source: News Limited:

Map Jan 2014: Australian Bureau of Meteorology

Bushfires Oct 2013:

Tropical Cyclone Ita Off-Shore Queensland, Australia: NASA/NOAA via NOAA Environmental Visualization Laboratory Credit: NASA/NOAA via NOAA Environmental Visualization Laboratory

#SMEM Directory

Guest Post by: Catherine Graham, Humanity Road

wiki20SMEMWe have published our Humanity Road USA #SMEM directory!  There are over 3,000 counties in the USA – Finding the right information fast in disaster is important.  Our mission at Humanity Road is to connect the public to information they need on how to survive, sustain and reunite.  In pursuit of that Humanity Road has been collating information on official social media emergency management accounts and using this list at the onset of disaster.

We are pleased to announce that in partnership with Emergency 2.0 Wiki and through the Humanitarian Toolbox initiative in a hackathon held this weekend in Austin, TX this information has now been published to a public directory with Emergency 2.0 Wiki.  This is the first step in creating the USA #SMEM directory and it is the largest directory of its kind for USA based social media accounts.  As social media emergency management accounts grow, so will this directory.

Humanity Road is committed to preparedness, response and process improvement in response to disaster.  It’s through process improvement that we gain headway in mitigating loss of life and property and help catalyze the recovery.  In transitioning this important directory to the public domain we also are launching an SMEM Directory forum for page administration roles for each state and USA territories.   The following pages have been published:

Alabama, Alaska, Arkansas, Arizona, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington West Virginia, Wisconsin, Wyoming

Districts & Territories:  American SamoaDistrict of Columbia, Federated States of Micronesia, Guam, Marshall Islands, Minor Outlying Islands, Northern Marianas, Puerto Rico, US Virgin Islands

As you can see it was a large undertaking! We wish to thank all those volunteers who have spent many many hours collecting this data and to the development team who gave up their weekend to make this directory a reality.  We extend a special thank you to Katelyn Keegan who initiated this project, and to Robin Smith who truly helped make it a reality through her many hours of research and tenacity.

Humanitarian Toolbox logoA big thank you to @ClearMeasure  @jeffreypalermo  @mattsell  @phredAustin in Austin Texas for hosting the hackathon that helped make it a reality as well as @EileenCulleton with @Emergency20wiki and @TonySurma with the Humanitarian Toolbox team.  The Humanitarian Toolbox project is proving that when disaster strikes, code saves lives! The Humanitarian Toolbox is a sustained effort to leverage technology and skilled volunteer communities to solve the needs of response organizations and communities affected by natural disasters.  The creation of this directory is a good example of the benefits that can be achieved through such a valuable program.

It’s important to maintain and grow the directory as the field of Social Media in emergency response grows.   If you are interested in being listed as your state liaison for the #SMEM Directory sign up here

A huge thanks to the volunteer team at Humanity Road for your daily commitment to humanity!

Related articles

We’re crowdsourcing ideas for our Strategic Plan!

Flickr Lyn Friedman

Flickr Lyn Friedman

We’re crowdsourcing ideas for our Strategic Plan and we’d love to hear yours!

To coincide with our upcoming 2nd birthday on 8 December, we’ve released our Draft Strategic Plan and shared it as a Google Doc. To capture your ideas and feedback we’ve created a Google Doc Feedback Form.

We will publicly acknowledge all who participated when we publish the final strategic plan.

Flickr Randy Le'Moine

Flickr Randy Le’Moine

Our Vision

To help build resilient communities empowered with the knowledge to use social media to prepare for, respond to and recover from emergencies.

What we believe
Social media, disaster apps

Social media & disaster apps on cellphone

We believe that together we can help create a world where during emergencies and disasters, communities use social media to save their own lives and the lives of others.

  • Where emergency services use social media to issue alerts and warnings
  • Where emergency services engage with the community as partners
  • Where the community is prepared, including people with a disability
  • Where digital volunteers from across the globe provide ‘information aid’ during and after disasters
  • Where the community helps the community recover
  • Checkout our future scenarios for what this could look like in action.
Emergency 2.0 Wiki Community via TweepsMap

Emergency 2.0 Wiki Community via TweepsMap

Who we are

The Emergency 2.0 Wiki is a nonprofit driven entirely by volunteers. Our volunteers form a global, online, collaborative community of professionals and organisations drawn from emergency services, government, NGO’s, business, health, education and media, sharing their knowledge to help create resilient communities.

We utilise the Wiki, this Blog, Twitter, a LinkedIn Group, Google +, YouTube, Slideshare, Skype, Google+ Hangouts and Google Docs to communicate, collaborate, crowdsource and co-create.

emergency2.0wiki_logo_colour_lowres (2)The 4 key areas of focus for our Strategic Plan are:
  1. Become financially & operationally viable
  2. Increase participation & collaboration
  3. Increase reach
  4. Increase content
 Timeframe: Sunday 8 December (AEDT)

The Draft Strategic Plan is open for your ideas and feedback via the Feedback Form for two weeks. The deadline is Sunday 8 December (AEDT). Please share this post with people you believe could add value to this process.  It takes a global community to maintain the Emergency 2.0 Wiki, so we are looking forward to your ideas. Thank you in advance!

Emergency 2.0 Wiki Twitter mosaic

Emergency 2.0 Wiki Twitter mosaic

Other ways you can become involved

We thought now would also be a good time to invite you to become more involved. Our How to Help page outlines lots of options. Here are a few:

  • Join one of our Reference Groups to help lead the content development of the Wiki.
  • Join a Wiki Work Team to help drive key areas such as marketing and communications, education and training, library and research
  • Become a Pro bono partner. We are seeking pro bono partnerships for Accounting Services, Marketing and Communications and other services

The Emergency 2.0 Wiki community are an inspirational group of people helping create resilient communities across the globe. Many thanks to all of you and we look forward to your continued support for a successful year three!

Eileen Culleton, Founder & CEO (Voluntary)