VOSG & Emergency 2.0 Wiki Partnership #smemau #vost #smem #osint #actionablegraphics

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We are excited to announce a partnership between the Virtual Operations Support Group (VOSG) and the Emergency 2.0 Wiki for resource and knowledge sharing. Our first two joint projects are the Actionable Graphics Project and supporting the development of VOST Australia.

#actionablegraphics #SMEM project

Sample animated graphic for public safety message: Do not drive through a flooded road

Sample animated graphic for public safety message: Do not drive through a flooded road

The Project aims to provide a series of iconic social media public safety graphic messages (a graphic go-kit), available for download from the Emergency 2.0 Wiki website, where selected and approved graphics and messages will be shown side by side in customized English, French and Spanish versions.

The intent is to provide an immediate, trusted (approved and verified)  public safety messaging resource, specifically for use by emergency management organizations and the Virtual Operation Support Teams (VOSTs) which support them in amplifying important official messages in an emergency or disaster situation.

Animated GIFs and infographics appeal to the general public who we hope will share widely with their own social media networks, increasing reach and exposure.

The graphics will be for major emergencies such as flood, snowstorm, hurricane, wildfire, earthquake, mass shootings and terrorism.

We will be crowdsourcing feedback and input for this project, so watch this space for developments…


The Emergency 2.0 Wiki is assisting with the development of VOST Australia, a Virtual Operations Support Team to provide surge support for emergency services in times of disaster.

In March 2016 a VOST Australia Meet Up was hosted by the Queensland Fire and Emergency Services (QFES) in Brisbane. Eileen Culleton from the Emergency 2.0 Wiki and Joanna Lane from the Virtual Operations Support Group (VOSG) enjoyed a tour of the State Disaster Coordination Centre by Kathy Wright (QFES).

Photo: Kathy Wright, Eileen Culleton, Joanna Lane at State Disaster Coordination Centre (QLD)

Kathy Wright, Eileen Culleton, Joanna Lane at State Disaster Coordination Centre (QLD)

VOST Australia will be activated by emergency response agencies as an official resource to perform specific functions such as:

  • Supplement existing personnel and fill gaps in intelligence
  • Hone in on specific data that is requested and actionable
  • Amplify official information to wider networks
  • Correct misinformation in major incidents
  • Ensure key public safety messaging is reaching the whole community or intended audience across all media
  • Build relationships with key community groups, using them as a resource
  • Monitor and report isolated problems
International support

VOST Australia will be able to upscale and access surge support from the 37 other active VOST Teams around the world. VOST Australia will also act as surge support for overseas VOST teams responding to disasters.

Sharing lessons learned

Key lessons learned from VOST Australia activations will be shared on the Emergency 2.0 Wiki to help accelerate learning across the world.

Feeder for learning and cross collaboration

It is our hope this partnership will foster greater collaboration, learning and knowledge sharing between the Emergency 2.0 Wiki community and VOST teams around the world.

More information on VOST Australia can be found at http://vostaus.blogspot.com.au/ also follow on Twitter @VOSTAus.

For enquiries, including membership, contact VOST Australia Team Lead Daniel Eshuis via vostaus [at] gmail.com.

Also see VOSG International at http://vosg.us/ and follow on Twitter @VOST1.

More information on the Emergency 2.0 Wiki can be found on the Wiki and blog. Also follow on Twitter @Emergency20wiki.

Merry Christmas, Happy New Year and Thank You!

Christmas Lights

We would like to wish our global Emergency 2.0 Wiki community a safe and peaceful Christmas and New Year and say a big Thank You for helping us build resilient communities empowered with the knowledge to use social media in emergencies.

Sharing information and resources

Thank you to all who shared tips, news, links, apps, guidelines, research reports and other resources.

Promoting the wiki

Thank you to those who helped raise awareness of the wiki by posting links to the wiki, blogging about us and sharing our tweets, blog, Facebook and Google+ posts.

Reference Group members

Thank you to our Reference Group members for helping us develop content on the wiki and for promoting the wiki to your networks.

Alliance and collaboration partners

Thank you to our knowledge sharing alliance partners Business Continuity Institute (BCI) Australasian Chapter, the Risk Management Institution of Australasia (RMIA), and Partnerships Toward Safer Communities (PTSC-Online – Canada).

We would also like to thank VOSG (Virtual Operations Support Group for inviting us to partner with them to deliver the #SMEMau Australian Disasters Twitter Chat and Humanity Road for their leadership in managing the USA Directory on the wiki global directory.

Pro bono Partners

Thank you to our pro bono partners who freely provide their services to the Wiki: our auditors Bentleys, web host Mammoth Media, lawyers HWL Ebsworth and NFP Lawyers and our WordPress Site designer, Joanna Lane (also a wiki reference group member and NYVOST Team Lead).

Event Sponsors

We would like to thank Emergency Management Australia, of the Australian Attorney General’s Department, for sponsoring our presentation at the 5th International Disaster and Risk Conference #IDRC2014 organised by the Global Risk Forum in cooperation with the United Nations Office for Disaster Reduction (UNISDR). Through this conference we also shaped future world policy, making recommendations towards the development of the Post 2015 Disaster Risk Reduction Framework which will be ratified at the Third UN World Conference on Disaster Risk Reduction (WCDRR) in Sendai, Japan in March 2015.

We also thank our other many supporters who contributed to make our participation at #IDRC2014 a reality.

We wish you a safe and peaceful Christmas and New Year and look forward to working with you in 2015 to help build disaster resilient communities.

With warmest wishes and lots of cheer,

Eileen Culleton, Founder and CEO (voluntary)

p.s. Together we are making a difference to build disaster resilience and save lives.
p.p.s. Follow us on Facebook

#IDRC2014… we came, we saw, we shared with the world!

We are pleased to share highlights of our presentation to the 5th International Disaster and Risk Conference #IDRC2014 at Davos Switzerland 24-28 August 2014, organised by the Global Risk Forum in cooperation with the United Nations Office for Disaster Reduction (UNISDR).

We were excited to have this opportunity to showcase the Emergency 2.0 Wiki on the world stage, share our message on how countries can build disaster resilience through a whole of community approach to using social media, and also influence future world policy.

It was a powerful opportunity to share how our work had supported the implementation of the Hyogo Framework for Action, and to influence future world policy, making recommendations for the Post 2015 Disaster Risk Reduction Framework to be ratified at the UN World Conference WCDRR in Sendai Japan in 2015. We did this via our presentation, an extended abstract, a personal statement and a video Red Chair Statement.

emergency2.0wiki_logo_colour_lowres (2)How our work supported the implementation of the Hyogo Framework for Action:

  • Priority 1: Promoting community participation and social networking
  • Priority 2: Providing guidance on how to act on early warnings via social media
  • Priority 3, 5: Facilitating exchange of information on good practices and lessons learned
  • Priority 4: Providing a social media accessibility toolkit for people with disabilities

csm_idrc2014_6fe511616eRecommendations to address the main gaps, needs and further steps to be addressed in the Post 2015 Framework for Disaster Risk Reduction in:

  • Research: provide practical recommendations for using social media, lessons learned, short timeframes to ensure relevance
  • Education & Training: capacity build communities to use social media
  • Implementation & Practice: provide social media tools and platforms to enable the community to help themselves and each other
  • Policy: apply a whole of community approach to using social media in disasters, recognising the potential for social media to make resilience a social norm

Red Chair Statement

To view our submission documents, please visit our policy submission page.

Our presentation

Our presentation topic was “The importance of a whole of community approach to using social media for disaster resilience and how the Emergency 2.0 Wiki can help.”

We believe that social media can play a transformative role in making disaster resilience a social norm. Social media offers the potential to help create a level of resilience that ensures communities don’t just ‘bounce back’ after a disaster, but ‘bounce forward’, becoming stronger with increased social networks, social cohesion and social capital.

This requires a ‘whole of community approach’ in which the community becomes partners in using social media for disaster resilience. We explained how along with emergency response agencies, all sectors of the community: local government, schools, hospitals, ngos, community groups, faith based groups, service clubs, business and citizens; have a role to play in disaster resilience, showcasing examples from around the world.

We also made special mention of the vital role of digital volunteers.

We emphasised the need for capacity building and to provide the social media tools to empower the community to help themselves & others in disasters #IDRC2014:

This involved highlighting the importance of empowering people with a disability to overcome social media accessibility issues to access alerts, and we showcased our social media accessibility toolkit for resilience:

Strategic Contacts

We also made strategic contacts for potential future alliances and projects. Watch this space for updates…

With thanks to our Sponsor
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We would like to thank our major sponsor, Emergency Management Australia, part of the Australian Attorney General’s Department, for making our presence at #IDRC2014 possible.

We also thank our other numerous supporters who also contributed to make this a reality.

We look forward to continuing to help the international community use social media to ensure disaster resilience becomes a social norm.

Many thanks,

Eileen

Eileen Culleton, Founder & CEO (Voluntary role)

p.s. Thank you to everyone who supported our participation in #IDRC2014… together we are making a difference to build disaster resilience and save lives.
p.p.s. Follow us on Facebook

Countdown to presenting at global disaster forum #IDRC2014

csm_idrc2014_6fe511616eWe’re counting down the days until we present on the world stage at the 5th International Disaster and Risk Conference (#IDRC2014) in Davos Switzerland on 27 August.

This conference is organised by the Global Risk Forum in cooperation with the United Nations Office for Disaster Reduction (UNISDR) and is the largest world gathering of key players in this field.

IDRC Davos 2014 (24-28 August) attempts to find solutions to today’s challenges by managing risks, reducing disasters and adapting to climate change.

Importantly, it is a powerful opportunity to influence world policy. As a speaker we will be making recommendations for the Post 2015 Disaster Risk Reduction Framework to be ratified at the UN World Conference WCDRR in Sendai Japan in 2015.

Our topic will be “The importance of a whole of community approach to using social media for disaster resilience and how the Emergency 2.0 Wiki can help.”

emergency2.0wiki_logo_colour_lowres (2)We believe that together we can help create a world where communities use social media to save not only their own lives in a disaster, but also the lives of others. A world where:

  • Emergency services use social media to issue alerts and warnings to save lives
  • Emergency agencies engage with the community as partners
  • The community is prepared, including people with a disability
  • Digital volunteers from across the globe provide ‘information aid’ during and after disasters
  • The community reaches out to help the community

We believe that social media can play a transformative role in making disaster resilience a social norm. Social media offers the potential to help create a level of resilience that ensures communities don’t just ‘bounce back’ after a disaster, but ‘bounce forward’, becoming stronger with increased social networks, social cohesion and social capital. This requires a ‘whole of community approach’ in which the community becomes partners in using social media for disaster resilience.

We will be showcasing how this can be done using best practice examples from around the world and sharing how the Emergency 2.0 Wiki, a free global resource for using social media and new technologies in disasters, can help.

With thanks to our Sponsor

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We would like to thank our major sponsor, Emergency Management Australia, part of the Australian Attorney General’s Department, for making our presence at #IDRC2014 possible.

A great development from Australia in recent years has been the Australian Emergency Management Knowledge Hub. The Knowledge Hub provides research, resources and news to assist evidence-based decision making for the emergency management community nationally and internationally. For a vast range of disaster related multimedia and historical information on events such as bushfires, heatwaves, floods, environmental incidents, cyclones, epidemics, earthquakes and landslides, visit the Knowledge Hub and follow them on Twitter on @AEMKH.

Eileen Culleton, Founder & CEO Emergency 2.0 Wiki, Social Media in Times of Crisis Forum

Eileen Culleton, Founder & CEO Emergency 2.0 Wiki, Social Media in Times of Crisis Forum

We are excited to have this opportunity to showcase the Emergency 2.0 Wiki on the world stage and share our message on how countries can build disaster resilience through a whole of community approach to using social media.

We also look forward to making strategic contacts to form alliances with international bodies.

Join the conversation on the conference via the hashtag #IDRC2014.

We’re now on Facebook

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We’re now on Facebook, so please like us and share with your networks!

Cheers,

Eileen

Eileen Culleton, Founder & CEO (Voluntary role)

PS. Together we can make our world safer…

Image Credit: Social Media in Times of Crisis National Symposium, Eidos Institute Facebook. Photographer Fiona Muirhead.