From Emergency 2.0 Wiki
Main Page | Emergency Preparation
|This page is under development and needs expansion. Please feel free to add relevant and timely content, following the Emergency 2.0 Wiki Style Guide.
|Reference Groups||Emergency Preparation, Business Continuity, Crisis Communications, Employee Engagement,Volunteer Engagement, Technology and Innovation, Risk and Mitigation, Policies and Procedures, Recordkeeping|
The Emergency Preparation Reference Group will be managing the table of contents for this section and will be a point of contact for questions or help. As you can see in the Contributor Info Box there are also a number of other reference groups developing key areas of content. We are still seeking reference group nominations, so if you are interested, please visit the Reference Group information page on the blogsite and contact us.
If you have guidelines on how your organisation uses social media for emergency preparation, please contact us so that together we can adapt them to develop generic guidelines for use by everyone. Also, (if you have permission), we would be keen to link to them in "Examples'.
This section provides guidelines to help your agency/organisation, employees and customers/clients use social media to better prepare for emergencies.
Please feel free to add relevant and timely content to develop these guidelines:
- Policies and Procedures
- Risk and Mitigation checklists
- Establishing social media channels
- Business Continuity Plans
- Integration with other channels (awaiting content)
- Collaboration with key stakeholders
- Employee Emergency training
- Crisis Team training (awaiting content)
- Information Systems and Management (awaiting content)
- Recordkeeping guidelines
- Future Scenario – What will an emergency 2.0 prepared community look like?, Emergency 2.0 Wiki
- Tips for the public How to prepare for an emergency
- Community Engagement Guidance and Best Practices via First Responder Communities of Practice Virtual Social Media Working Group, Department of Homeland Security, Science and Technology Directorate www.FirstResponder.gov (USA) September 2012
- Social Media Strategy via First Responder Communities of Practice Virtual Social Media Working Group, Department of Homeland Security, Science and Technology Directorate www.FirstResponder.gov (USA) January 2012
- Next Steps Strategy via First Responder Communities of Practice Virtual Social Media Working Group, Department of Homeland Security, Science and Technology Directorate www.FirstResponder.gov (USA) January 2012 accessed via Community Engagement Guidance and Best Practices
- Social media in an emergency: A best practice Guide Rive, G., Hare, J., Thomas, J. & Nankivell, K. (2012), Social Media in an Emergency: A Best Practice Guide. Wellington Region CDEM Group: Wellington.
- Online crisis and emergency management communications toolkit, April 2011 via Partnerships Towards Safer Communities PTSC-Online (Canada)
- Use of social media in crisis communication guidelines via Kortom  for the Flemish Government (Belgium) November 2011.
- How to use social media in emergency management - to help your agency, employees and customers better prepare for, respond to and recover from emergencies - An Emergency 2.0 Wiki presentation by Eileen Culleton
- Hurricane Irene: an analysis of the use of social media, crowdsourcing and crisis mapping - An open document prepared on behalf of the Social Media in Emergency Management Community
- Social Media in the 2011 Victorian Floods Report
- Queensland Police Service Disaster Management and Social Media - a case study
- Social media breaks new ground for flood crisis response - Brisbane City Council case study
- Strengthening Youth Resilience to Natural Disaster with Smartphone Technology (2011)
- Integrating social media in emergency preparedness, from the New England Journal of Medicine