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Main Page | References and Links

Contributor Info
Reference Group (All)
Additional Contributors User:TimMiller, User:RaeAllen

This section provides a hub of key references and links cited in the Emergency 2.0 Wiki.

Contents

Guidelines - Emergency 2.0

  • Use of social media in crisis communication guidelines via Kortom [1] for the Flemish Government (Belgium) November 2011. Communication experts, both from the public and the private sector have joined their experience and knowledge to publish practical guidelines on the use of social media in crisis communication. The document has been presented to the Minister of the Interior and is already serving as a guidelines for cities and provinces and their respective crisis preparedness managers. Feedback is more than welcome.

Additional Guidelines/Resources by Sector

Emergency Sector

  • The Importance of a whole of community approach to using social media for disaster resilience and how the Emergency 2.0 Wiki can help, August 2014 SlideShare presentation
  • Online Crisis Communications & SMEM, July 2014 A presentation from Philippe Borremans on SlideShare
  • Emergency Management in the age of social convergence - A presentation from Patrice Cloutier on Slideshare
  • Brice, Tim. "How to Use Twitter for Situational Awareness." National Weather Service. [2]
  • Currie, Donya. “Special Report: Expert Round Table on Social Media and Risk Communication During times of Crisis: Strategic Challenges and Opportunities.” 2009. Booz Allen & Hamilton. 16 July 2010 [3]
  • Chavez, Craig et. al. "Local Governments Use Social Media to Prepare for Emergencies." ICMA 2010. Accessed 1 Dec. 2010. [4]
  • Lesperance, AM et.al "Social Networking for Emergency Management and Public Safety." August 2010. Prepared for Department of Energy by Battelle. Accessed Sept. 2010. [5].
  • Meier, Patrick. "Verifying Crowdsourced Social Media Reports for Live Crisis Mapping: An Introduction to Information Forensics" November 29, 2011. Accessed: December 4, 2011. [6]
  • Sutton, Jeannette et al. "BackChannels on the Front Lines: Emergency Use of Social Media in the 2007 California Wildfires". Proceedings of the 5thInternational ISCRAM Conference – Washington, DC, USA, May 2008F. Fiedrich and B. Van de Walle, eds. Accessed Jan, 2011. [7].
  • Slideshare: VOST Basics

Government Sector

Community/NGO sector

  • The Importance of a whole of community approach to using social media for disaster resilience and how the Emergency 2.0 Wiki can help, August 2014 SlideShare presentation
  • International Federation of Red Cross and Red Crescent Societies. "World Disasters Report 2013: Focus on technology and the future of humanitarian action" [17]
  • American Red Cross. "Social Media Handbook." American Red Cross. Scribd.com. October 2010. Accessed Oct. 2010. [18].
  • Guidance for Collaborating with Volunteer & Technical Communities (2012) via Digital Humanitarian Network
  • Barkat, Hadi, et. al. "Citizen 2.0: 17 examples of Social Media and Government Innovation" RedCut and Swissnex, Boston. "The purpose of this paper is not to serve as a template, but to provide highly successful examples of social media and government innovation that can serve as inspiration."Accessed 3 November 2011. [19]
  • Bloomberg, Mike. "New York City Digital Roadmap". A comprehensive strategy paper for how NY will achieve it's digital goals. Lots of good items here for other cities to use as a model. [20]
  • McShea, Kathleen. " Privacy Impact Assessment for the Use of Social Networking Interactions and Applications Communications/Outreach/Public Dialogue". Department of Homeland Security. 16 September, 2010. Accessed October 2010. [21].
  • The World Bank. "Volunteer Technology Communities: Open Development." Global Facility for Disaster Reduction and Recovery – GFDRR Labs. Accessed December 4, 2011. [22]
  • social media lexicon
  • Australian Red Cross - Communicating in Recovery

Education Sector

  • The Importance of a whole of community approach to using social media for disaster resilience and how the Emergency 2.0 Wiki can help, August 2014 SlideShare presentation
  • Stephens, Kim "Social Media's Application for University Emergency Management Preparedness and Response", July 2011. [23]

Health Sector

  • The Importance of a whole of community approach to using social media for disaster resilience and how the Emergency 2.0 Wiki can help, August 2014 SlideShare presentation
  • U.S. Center for Disease Control and Prevention. "The Health Communicator's Social Media Toolkit". [24]
  • Guidance for Collaborating with Volunteer & Technical Communities (2012) via Digital Humanitarian Network

Business Sector

  • The Importance of a whole of community approach to using social media for disaster resilience and how the Emergency 2.0 Wiki can help, August 2014 SlideShare presentation
  • Online Crisis Communications & SMEM, July 2014 A presentation from Philippe Borremans on SlideShare
  • Becoming Emergency 2.0 Ready – using social media for business continuity - an Emergency 2.0 Wiki SlideShare presentation,June 2012[25]
  • Social Media for Business. Has a great overview of why Social Media is important--not necessarily for just crisis communications but all communications and engagement. Good overall information in the presentation. [26]

Case Studies

Case Studies by Type of Emergency

E-Learning (Free courses)

Research Reports

  • Social Media + Emergency Management Camp: Transforming the Response Enterprise [29]
  • Social media use in the Victorian floods report 2011 [30]

Also see Reports [31] on the Blog site

Public Policy Papers and Discussions

  • Post 2015 Framework for Disaster Risk Reduction

- IDRC Davos 2014 The Input of Science & Technology towards the Post-2015 Framework for Disaster Risk Reduction

Blog Posts and Blogs

Blog Posts

Blogs


Videos

Future Scenarios

Future Scenario – What will an emergency 2.0 prepared community look like?, Emergency 2.0 Wiki

Personal tools