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The Recordkeeping Reference Group will be managing the overall development of content for this section and will be a point of contact for questions or help. We are still seeking nominations for this group, so if you are interested, please visit the Reference Group information page on the blogsite and contact us.
Otherwise, please jump in and make a start with adding content. If you aleady have guidelines for recordkeeping for using social media in emergency management, please adapt them to develop generic guidelines for use by everyone. Also, (if you have permission), please link to them in "Examples'.
Web 2.0 and social media present a challenge to records professionals as these platforms produce records but are not designed for information capture and recordkeeping systems. Organisations should consider the recordkeeping requirements and implications when using social media.
Additional Guidelines by Sector
For government departments and agencies, information that provides evidence of business activity or a business decision is classified as a public record. Information conveyed in social media becomes a public record and is to be kept if it meets the following criteria:
• provides information about the agency/department’s programs or services,
• gather responses or information that is later used to inform a decision or a policy position, or
• is used to record decision or actions that document a work process.
See Record Keeping for information on identifying, creating and maintaining public records of social media content.
References and Links
Business as Usual