Accessibility Toolkit
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Reference Groups | Accessibility |
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The Accessibility Reference Group will be managing the development of content for this section and will be a point of contact for questions or help.
This page is under construction

Introduction
The Emergency 2.0 Wiki Accessibility Toolkit was developed to empower the disabled community to use social media for disaster preparedness, response and recovery. This toolkit was developed in response to the fact that not all people with a disability are able to access life saving messages delivered through social media due to the accessibility challenges that the tools currently pose.
The online toolkit provides tips, resources and apps to assist people with a disability to overcome accessibility challenges of social media.
The kit also includes guidelines for emergency agencies and government.
Tips and Guides for people with a disability on how to access social media
Additional resources:
Additional resources:
- Facebook Accessibility help
- Sociability: tips for Facebook (PDF 137 KB)
- Sociability: tips for Facebook (Word 68 KB)
YouTube
Additional resources:
Emergency smartphone apps for people with a disability
Deaf and hearing impaired
Engage App for iPhone, Android and Blackberry
This free app provides emergency warning alerts for the Deaf and hearing impaired anywhere in the US. If you are in the path of a disaster such as a tornado, hurricane or flood, your phone will light up and start flashing and vibrating with emergency warnings. Information is provided by the National Weather Service. This app is more than just an emergency app, it enables the Deaf and hearing impaired communities to connect with each other and local events. It features content for the Deaf; in order to engage the Deaf. [2]
Autism Spectrum Disorders (ASD)
Autism Help App for iPhone
This free app by the Autism Society of Minnesota assists individuals with Autism Spectrum Disorders (ASD) and other disabilities to communicate and regulate in emergency situations. Using the book: The Incredible 5-Point Scale TM by authors Kari Dunn Buron and Mitzi Curtis, AAPC Publishing, this app helps individuals act, react and interact quickly in emergency situations. With a touch of a screen information is provided and can help facilitate interactions for a “safe” outcome for both the individual and 1st responder. [3]
Emergency preparedness You Tube videos (captioned or using sign language)
Videos for people with a disability
Practical guidelines for Emergency Sector, government, community and business to make social media messages more accessible
Create social media accessibility tips and resources for people with disabilities
It is recommended that agencies create their own 'social media accessibility tips' on their own sites which include information on or links to the following resources for people with disabilities:
- Sociability: tips for Twitter (PDF 164 KB)
- Sociability: tips for Twitter (Word 70 KB)
- Sociability: tips for Facebook (PDF 137 KB)
- Sociability: tips for Facebook (Word 68 KB)
- Sociability: tips for YouTube (PDF 164 KB)
- Sociability: tips for YouTube (Word 72 KB)
Twitter is very inaccessible for assistive technology users. Agencies are encouraged to provide advice on the following options that have assisted people in navigating around these issues:
- Easy Chirp: an alternative Twitter portal at Easy Chirp
- Twitter Help Center: a good resource for using Twitter.
- Mobile apps: there are a wealth of accessible Twitter-related mobile apps on iOS-based devices such as the iPhone and the iPad. Apps include the main Twitter app, Twitterrific, Twittelator for iPad, Tweetosaurus, Tweetero and TweetList Pro.
- Disability-related support: many disability groups and users of assistive technology use Twitter and can be contacted by sending tweets for additional community help including Media Access Australia (@mediaaccessaus) and ACCAN (@accan_au).
See also:
Adding a caption to Facebook photos
For people who are blind or vision impaired, adding a caption to a photo will enable screen readers to read out information about the photo. To add a caption:
- Go to your Home page.
- Select the ‘Photo’ option.
- Select the album that has the photos you wish to add captions to.
- While viewing a photo, select the ‘Add a caption’ option located beneath the photo.
- Enter the text you wish to use to describe the photo in the box provided.
- Select the ‘Save’ button.
Caption support for Facebook video
Unfortunately there is no support for captions when videos are uploaded to Facebook. People who are Deaf or hearing impaired have suggested that if you want to share a video, upload it to YouTube and caption it there, then put the link to the clip on your Wall. The video will then embed with the ‘cc’ icon highlighted in red.
See also:
- Facebook Accessibility help
- Sociability: tips for Facebook (PDF 137 KB)
- Sociability: tips for Facebook (Word 68 KB)
YouTube
Requesting autocaptioning for your YouTube video
YouTube has the ability to automatically caption videos that contain English using its own speech recognition software. While the captions may not be entirely accurate, it can save a lot of time and the file that contains the captions can be downloaded for editing.
To request YouTube to caption your video:
- Sign into your YouTube account.
- Upload your YouTube video.
- In the Captions and Subtitles pane, select the ‘Request Processing’ option.
- Periodically check to see if the captions have been added. The process generally takes 24 hours but may take longer.
Downloading YouTube captions for further editing
Once your YouTube video has captions, you may wish to download the captions and use an editor to tidy them up.
To download the captions:
- Sign into your YouTube account.
- In the Captions and Subtitles pane, look for the track you wish to download. If you have used automated captions, it
may be called ‘English: Machine Transcription’. Select the Download button next to that track.
- A file called ‘captions.sbv’ will be downloaded and saved to your device. This is a text file that contains the captions and timecode information which can be used in other captioning software.
Creating or editing captions for YouTube video
If you wish to create captions for your video from scratch, or you would like to edit your existing YouTube captions, there are a number of free tools which can help:
- Overstream: a popular webbased captioning tool
- CaptionTube: a web-based captioning tool designed specifically for YouTube
- MAGpie: a free Windows application from the National Center For Accessible Media
Tutorials and resources for Overstream, CaptionTube and MAGpie:
- Overstream website
- CaptionTube website
- MAGpie on the WebAIM website
Uploading captions to YouTube
To upload a caption file to your video:
- Sign into your YouTube account.
- In the Captions and Subtitles pane, select the ‘Add captions’ option.
- Select the ‘browse’ option and locate the captioned file.
- Select ‘Upload File’.
See also:
Blogging tools
Choose a simple blog template
Most blogging tools provide a number of different templates to make your blog look unique. Consider using a template that only has one column with a simple layout. This will be helpful for people using assistive technologies to access your blog.
Choose your font carefully
There are often many different fonts to choose from. Consider using a sansserif font like Arial and make the font a standard size. If you have the ability to choose how the font is represented in HTML code, select a font size that is variable like ‘em’ rather than a fixed font size like points or pixels.
Open links in the same window
A common accessibility issue faced by bloggers is making a link that opens in a new window. Bloggers often prefer this option as it opens a new website while still keeping the blog on the screen. However, for people using assistive technologies a new window opening can make it very confusing. Allow users to go to your link without opening a new window as the user can always return to your blog using the ‘back’ button in their web browser.
Label links
When sharing a website link in your blog, make sure that the link is labelled with a description. Text such as ‘click here’ can make it difficult for people using screen readers to understand the nature of the link. A full description such as ‘the digital technology section on the Media Access Australia website’ will make it easier for people with disabilities visiting your blog to understand the nature of the content.
Describe your images using alternative text
In order to make sure that your images are accessible, add some alternative text to them. In many tools the user is prompted to enter some text about an image when an image is added, but for people using the Blogger tool in BlogSpot they will need to follow some additional instructions.
Provide a link to videos rather than embedding them
It is often difficult to embed a video in your blog and maintain the accessibility features of the video, such as captions. Embedded videos can also provide challenges to screen reader users who try to play videos using inaccessible controls. By providing a link to the video rather than embedding the video, users can go directly to a website that contains a potentially accessible version of the video. Examples include the accessible YouTube players and YouTube captioned video. Alternatively, if providing a link and embedding a video, provide the link first.
Adding captioned video from YouTube
See YouTube section.
Directing screen reader users to view videos through an accessible YouTube portal
See YouTube section.
Country specific accessibility resources
United States
- Disability.gov - The federal government website for comprehensive information on disability programs and services in communities nationwide.
- Accessible Emergency Information - Videos under 18 Emergency Preparedness Topics and formatted to be friendly to deaf, blind, and vision impaired users.
New Zealand
- Ministry of Health Disability organisations and websites - Useful links relating to disability services in New Zealand.
- Office for Disability Issues - NZ focal point within government on disability issues.
- Office for Disability Issues - Emergency preparedness and responsiveness - Preparing and responding to emergencies need to be inclusive of everyone, including recognising disabled people.
Australia
- Department of Families, Housing, Community Services and Inidigenous Affairs - Disability and Carers - Australian Government programs and services for people with a disability.
- Australian Government Web Guide - Accessibility - Accessibility guidelines for Australian Government agencies.
General web accessibility resources
References and Links
- Sociability: Social Media for people with a disability by Media Access Australia [4]